If you have questions about information protection or need to address issues with your personal data, we recommend contacting us via:
Data Controller’s Name: STREET SKP BSOFT S.L Address: C/ Castaños 9, 1º B, 48007, Bilbao, Spain
Information you provide directly. Contact information (such as name and email address)
Information about your account and game progress.
Information we collect from our partners.
To operate the Service. To fulfill the contract, we process the necessary data to:
To make the Service better for our players. To provide a great Service to our players, we have a legitimate interest in collecting and processing necessary information to:
To show you personalized advertising. To display personalized advertising in the Service and other websites and services (including email), we have a legitimate interest in processing necessary information to:
To learn how to opt out of personalized advertising, see the section “Your Rights and Options” below.
To maintain a safe and fair Service. Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy, see the General Terms and Conditions
To maintain the Service and its social features safe and fair, to combat fraud, and ensure otherwise acceptable use, we have an interest in processing the necessary information to:
To analyze, profile, and segment. In all the aforementioned cases and purposes, we may analyze, profile, and segment all collected information.
With your consent: With your consent, we may process your information for other purposes, such as using your GPS location for game operation and to show you local events.
In addition to Street SKP, others may access your information in the following situations:
Other players and users.
Social features are a central component of our games. Other players and users could, for example, view your profile information, in-game activities, and read messages you have posted.
Partners working for Street SKP.
Street SKP has partners who provide services for us. These partners process your information only under Street SKP’s instructions and in accordance with these to provide you with the Service, such as hosting, player technical support, advertising, analytics, and fraud prevention.
Other companies and public authorities.
To combat fraud and illegal activity, we may exchange information with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your information based on your consent, to comply with the law, or to protect our rights, property, safety, or those of our players or others.
Advertising and social media partners.
The Service includes features from our partners, such as social media interaction tools and in-game advertising. These partners may access your information and operate under their own privacy policies. We recommend checking their privacy policies for more information about their information processing practices.
Our Service is global by nature, and therefore, your information may be transferred to any part of the world. Because different countries may have information protection laws different from those in your own country, we take measures to ensure the implementation of adequate safeguards to protect your information as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by the European Commission and Privacy Shield certification in case of transfers to the US.
Opt-out of direct marketing emails and other materials.
You can unsubscribe from promotional communications, such as marketing emails from us, by following the instructions in such communications.
Opt-out of targeted advertising.
In mobile applications, you can opt-out of interest-based ads. To do so, go to the privacy settings of your Android or iOS device and select “limit ad tracking” (Apple iOS) or “opt-out of interest-based ads” (Android).
To opt-out of personalized offers in the game, you can use the options provided in the game’s settings.
Upon request, we will provide you with a copy of your personal information in an electronic format.
You also have the right to correct your information, have your information erased, object to the use or sharing of your information, and restrict how we use or share your information. You can always withdraw your consent, for example, by turning off the GPS location sharing feature on your mobile device’s settings.
We will respond to all requests within a reasonable timeframe. For any issues or concerns we have not resolved or addressed satisfactorily, please contact us.
To help ensure a secure player experience, we are continuously developing and implementing administrative, technical, and physical security measures to protect your information from unauthorized access, loss, misuse, or alteration.
We retain your information for as long as your account is active or as necessary to provide you with the Service. For example, we periodically delete identifiable data from unused game accounts and regularly review and anonymize unnecessary data. Please note that if you ask us to delete your personal information, we will retain your information as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our contracts.
We do not knowingly collect or solicit information (through direct or targeted interest-based advertising) from children under 13, nor do we knowingly allow such minors to use our Services. If you are under 13, do not send us personal information about yourself, such as name, address, phone number, or email address. No one under 13 may provide personal information. If we discover that we have collected personal information from a child under 13, we will delete that information as soon as possible. If you believe we might have information about a child under 13, please contact us.